Do you ship to Australia?
Absolutely! We are proudly based in Australia, and all of our products are shipped directly from our local Australian warehouses for fast delivery.
How long does delivery take?
We offer fast and reliable delivery Australia-wide from our multiple local warehouses. Orders are typically shipped within one day, so you can start enjoying your new purchase without delay.
How do I track my order?
As soon as your order is shipped, we'll email you a tracking number. Use it to monitor your order's journey from our warehouse to your door in real-time. Stay updated every step of the way!
Where is your stock located?
All our stock is located in local warehouses across Australia. Enjoy fast, reliable delivery and start enjoying your new items sooner!
What payment methods do you accept?
We accept all major credit cards, Apple Pay, Google Pay, and Afterpay. Shop now and pay later! Enjoy flexibility and convenience when you shop with us.
Absolutely! We use secure payment gateways to ensure your payment information is protected. Shop with peace of mind, knowing your details are safe with us. Your security is our top priority.
Is there a warranty on my purchase?
Yes! All items come with an Australian warranty of up to 365 days for personal use. For commercial use, we offer a warranty period of up to 90 days. Shop confidently, knowing you're covered!
What is your return policy?
We want you to love your purchase! If you need to return an item, our customer support team is here to make the process smooth and easy. Your satisfaction is our mission. There is no restocking fee for returns.
How do I return an item?
Need to return something? No worries! Just reach out to our customer support via live chat on our website. We're here to help and make the process hassle-free.
Does Roxka offer customer support?
Absolutely! Our dedicated Customer Support team is here to assist you with any inquiries or concerns you may have. We’re committed to providing you with the help you need, whenever you need it.
Connect with our friendly support team around the clock via live chat on our website. Simply click the "Chat Now" button whenever you need help. We're always ready to assist with any queries or issues you may have, day or night.
What products do you offer?
Roxka offers a wide range of products to fit your lifestyle, including furniture, rugs, fitness gear, home essentials, outdoor and travel items, gadgets, hobbies, baby and kids’ items, fashion and beauty products, and pet supplies. Explore our website to see it all—there’s something for everyone.
Can I change or cancel my order after placing it?
Yes! You can easily modify or cancel your order in your account up to 60 minutes before it ships. We’re here to make the process as smooth as possible for you!
What should I do if I receive a damaged or incorrect item?
Received something that’s not quite right? Contact our customer support via live chat immediately. We’ll resolve the issue quickly so you get exactly what you ordered.
How do I create an account on Roxka.com?
Creating an account is quick and easy! Click on the account icon at the top right of our website and follow the prompts to sign up. It’s that simple.
How does Roxka offer such great prices?
We source our products directly from factories, cutting out the middleman. This allows us to offer stylish and functional products at unbeatable prices. Shop smart and save big with Roxka!
How does Roxka ensure customer satisfaction?
At Roxka, your happiness is our top priority. We’re dedicated to offering products that blend style and functionality. From our diverse product range to our dedicated customer support, we strive to provide an exceptional shopping experience. Your feedback helps us improve and serve you better.
Are the prices in AUD?
Yes, all our prices are in Australian Dollars (AUD) and already include taxes, so there won’t be any surprises at checkout! We’re here to make your shopping experience as seamless and enjoyable as possible. 😊